FIELD SERVICE

Hartwell Environmental Corporation maintains service personnel located in both our Houston and Arlington offices. Should you need an upgrade, repair, quotation, or other assistance, call our hotline at 1-800-766-2207. Please note that, while we do ship out of state, our repair and maintenance service is only available in the Texas and Oklahoma markets.

Hartwell Environmental is committed to customer service, and we maintain an extensive inventory of parts, eliminating the problem of locating and receiving parts for Capital Controls/Severn Trent Services equipment. Parts orders are processed by a dedicated Parts Sales Specialist, and stocked parts are shipped within 24 hours. Ordering is easy with direct billing and credit card payment options.

Our dedicated, factory-trained Service Technicians provide quick turn-around on service calls. Services include the following:

    • In-house or On-site Repair
    • Complete System Rehabilitation
    • Electronics Calibration
    • Troubleshooting and Repairing Automaton
    • Annual Preventative Maintenance Programs
    • System Evaluation and Recommendations
    • New Equipment Installations
    • Existing Equipment Upgrades

Preventative maintenance ensures top performance for your system, so we recommend pre-scheduled routine check-ups for cleaning, calibration, and replacement of worn or damaged parts. Let our authorized technicians service your equipment for the following manufacturers:

    • Severn Trent Services
    • Fluid Dynamics
    • JWC Environmental
    • Pulsafeeder
    • And many more.